How-to White List Domain or Email ID

Q) Why you are not receiving our emails​?

Ans:  Services like Gmail, Outlook.com and Yahoo! Mail block email to protect from unwanted or malicious email such as phishing, scams and spam. In this process, many times, they are mistaking email that you want for email that you don’t want.  If ask your email provider to unblock or whitelist an email address, email from that address will be more likely to get through. Below is an explanation of how to do that for Gmail, Outlook.com or Yahoo! Mail.

Q) How to whitelist our email address with Outlook?

Ans: 

  1. Add the address to your contacts: Add the email address that is sending you email (eg careers@OurDomainUrl) to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.
  2. Add the address to your safe senders
    Click the cog icon in the top-right corner and then More mail settings
    Select Safe and blocked senders and then Safe senders
    Add add the domain of the email you want to whitelist to the list of Safe senders
    Return to Safe and blocked senders and then select Safe mailing lists
    Add the email address of the online group you want to whitelist to the list of Safe mailing lists
  3. Tips: 
    • In both the Safe senders and Safe mailing lists, you can enter either a specific email address or an entire domain
      In both the Safe senders and Safe mailing lists, you can enter multiple domains or email addresses

Q) How to whitelist our email address or Domain with Gmail​?

Ans: 

  1. Sign in to your account at Gmail.com and do the following.
  2. Add our Email address to your contacts: Add the email address that is sending you email (eg cv@OurDomainUrl / careers@OurDomainUrl) to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.
  3. Mark messages as ‘Not spam’: If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam.
    • In Gmail, navigate to the spam folder.
    • Search for emails containing the domain you wish to whitelist (eg onlinegroups.net).
    • Select all the emails shown.
    • Click More and then Not spam.
  4. Create a filter for the address: Create a filter to tell Google to whitelist email from a domain or online group.
    • Click the cog icon in the top-right corner, and then Settings
      Click on Filters and then Create a new filter
      Either enter the domain of the email you want to whitelist in the From field or enter the email address of the online group you want to whitelist in the To field
      Click Create filter with this search
      In the box headed When a message arrives that matches this search select Never send it to spam
      Click the Create filter button
  5. Tips:
    • Do not enter email addresses in both the From and To fields as Gmail will only filter in emails that meet both criteria
      In both the From and To fields, you can enter either a specific email address or an entire domain

Q) How to whitelist our email address with Yahoo! Mail​?

Ans: 

  1. Add the address to your contacts: Add the email address that is sending you email (eg careers@OurDomainUrl) to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.
  2. Create a filter for the address
    Mouse over the Settings menu icon and select Settings
    Click Filters and then Add
    Enter a Filter Name
    Either enter the domain of the email you want to whitelist in the Sender field, or enter the email address of the online group you want to whitelist in the Recipient field
    Select Inbox as the folder to deliver the email to
    Click Save and then click Save again
  3. Tips: Do not enter email addresses in both the Sender and Recipient fields as Yahoo! Mail will only filter in emails that meet both criteria.
    In both the Sender and Recipient fields, you can enter either a specific email address or an entire domain.
    Create a new filter for each domain or email address you want to whitelist.
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